At Kimsign, we offer secure, flexible, and reliable payment options to ensure a smooth checkout experience for all our customers.

1. Pay with PayPal
PayPal allows you to make payments securely online using:

• Your PayPal account balance

• Credit or debit card

• Linked bank account

Once you place your order, you’ll be redirected to the PayPal website to complete the transaction.

Benefits of Using PayPal:

• Fast and secure checkout

• Track your payment status

• No need to share your card or bank details directly with us

2. Pay with Credit or Debit Cards
We accept most major credit and debit cards including:

• Visa

• MasterCard

• American Express

• Discover

• And more (via Stripe)

You do not need a PayPal account to pay by card.

✅ Please make sure your billing information is accurate and up to date before submitting your order.

🔒 Safe & Secure Payments

At Kimsign, we prioritize the security of your personal and payment information. All transactions are processed through trusted third-party payment processors (e.g., PayPal and Stripe), ensuring:

• Encrypted data transmission

• No access to your card details by our team

• Secure server storage for any necessary information

In rare cases, payments flagged as potential fraud may require additional verification or transaction proof.

💡 Payment FAQs

1. Why was I charged an international transaction fee?
Our payment processor (Stripe) is based in the United States. Some banks may charge international fees depending on your card's settings or your country of origin. Please check with your bank for clarification.

2. Why is my card being declined?
There could be several reasons, including:

• Card not activated or expired

• Incorrect information (CVV, billing address)

• Exceeding your credit limit

• Flagged as suspicious by your bank

• Technical issues with the payment gateway

If problems persist, please try using PayPal or contact your card issuer directly.

3. Why am I being double-charged?
If you see two charges:

• First, check if you received multiple confirmation emails with different order numbers. If so, you may have accidentally placed multiple orders.

• If you only received one confirmation email, it’s likely a temporary authorization hold. This will be released by your bank within 1–8 business days.

Still unsure? Please contact us and your bank to clarify.

4. Do I need to pay import duties or taxes?
Customs policies vary by country. While most U.S. customers do not incur import fees, international customers may be subject to taxes or duties based on their local regulations. Kimsign is not responsible for these charges.